Global FM Excellence Awards 2016

Global FM announces Awards of Excellence in Facilities Management 2016 Winners #WorldFMDay

Global FM, the worldwide alliance of facilities management (FM) membership organisations, is pleased to announce the Global FM Awards of Excellence in FM 2016 winners as part of World FM Day – its worldwide celebration of facilities management which takes place today (13 July).

“The Global FM Excellence in FM Awards elevates the very best facilities management projects to a global stage. All the submissions are award winners in their own right, as our member organisations select their very best candidates from their organisations over the past year. All of the entries highlight the role that FM professionals play in supporting and enabling business performance.” Said Duncan Waddell, Chairman of Global FM.

The 2016 winners are:

  • Platinum Award of Excellence in FM – FMA Australia – Commonwealth Bank of Australia, Australia
  • Gold Award of Excellence in FM – BIFM – Heathrow Airport Limited, UK
  • Silver Award of Excellence in FM – IFMA – Centostazioni S.p.A., Italy

Jaclyn Lee, Co-ordinator of this year’s Global FM Awards said: “It was an honour to coordinate this year’s Global FM Awards programme and work with such talented individuals. This year’s Awards programme included 12 submissions from six countries and represented six different facility management associations. The judges had a difficult time narrowing down the submissions into the top three as all the submissions demonstrated excellence and innovation in facility management. Congratulations to all the winners of this year’s Awards programme.

Key highlights from the award-winning submissions are as follows:


Empowering People for a Productive World – Commonwealth Bank of Australia

Submitted by FMA Australia

Over the last 12 months, Commonwealth Bank’s Property Operations team has been “raising the bar” by empowering people to identify and drive productivity initiatives.

Innovation is at the heart of their ideology and the “test and fail fast” culture is embedded in the team, resulting in significant benefits including:

  • Contractor Attendance App, driving simplicity in managing work orders and reducing the required effort by 5%.
  • Solar panels in 8 branches delivering sustainability outcomes, effectively removing one branch from the grid.
  • Workspace innovation showcase to educate 6000 customers on ‘workplace of the future’.


The focus on the strategic pillars of people, technology, strength and productivity has resulted in external recognitions within the FM industry:

  • Sustainability initiatives resulting in 42% reduction in energy consumption and CO² emissions and recognised at number 4 in the Corporate Knights Global 100 index.
  • Commonwealth Bank Place at Darling Quarter received a 6 Star Green Star – Performance rating.
  • ABW knowledge sharing with external corporates.


Learning and Development at Europe’s Leading Airport – Heathrow Airport Limited

Submitted by the British Institute of Facilities Management

Heathrow Airport has run their apprentice scheme since 1977. With this and an extensive continuous learning and development programme they have achieved a retention rate of over 70% since its inception.

The team are also active in the community facilitating the Engineering Schools Challenge and science fairs, engaging with over 3500 pupils per annum, supporting their STEM skills and career aspirations.

With key FM roles such as the Duty Engineer, Systems Specialist and Maintenance Manager we have built strong learning and development plans to ensure that all our colleagues have a clear path of succession.

The Italian experience in service management in public buildings complex: the railway stations – Centostazioni S.p.A.

Submitted by IFMA Italy

The innovative management of services on 103 stations scattered throughout Italy, with different physical conditions were turned into a unique perception for the passenger with a standard management policy by the FM function.

Centostazioni has the purpose of implementing investment programmes, and then managing the buildings to turn them into real multifunctional points to ensure a boost for commercial growth. This was achieved through strategic FM planning supported by effective economic controls.

Events celebrating World FM Day around the theme ‘Empowering People for a Productive World’ are taking place over the week of the 11-15 July 2016 and on the day itself on Wednesday 13 July 2016. These can be found at:

Updates of these activities will be published on Twitter @WorldFMDay #WorldFMDay via the Global FM website


By |2019-01-21T01:28:52+00:00May 17th, 2016|Uncategorized|0 Comments

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