About FM Global
SOLUTION FOCUSED THINKING
Facilities management is a critical, strategic business discipline. Organisations increasingly occupy complex buildings and use sophisticated technology for communications and control. Professional FM is needed to plan, maintain and manage these facilities. It is part of the drive to meet the higher demands of organisations and individuals. Whether as employees, customers, students or patients, people have higher expectations of their living, working and leisure environments.
Global FM Metrics
What is FM
Facility management has been defined as an “organizational function which integrates people, place and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business.” [Source ISO 41011] FM is a strategic, professional discipline that provides optimum performance of support services to any and all types and sizes of organizations that it serves. The impact of a properly implemented strategic FM program goes beyond operations and maintenance. It can influence employee engagement and retention, support the demand organization’s mission-critical assets, and minimize organizational risks.
FM standards provide specific guidance for individual teams and organizations to demonstrate a commitment to quality and continuous improvement through a robust, systems approach to managing the support services needs and working environment of the demand organization. It is incumbent on facility managers worldwide to utilize the ISO 41000 family of standards in their organizations and promote a common language and approach for FM strategy and practices.
International Working Groups
Looking at strategy and roadmap for the profession’s current and future needs
Communications, to promote the work of the technical committe and its activities
Strategy Development, looking at the purism of the profession and its underlaying art form
Human Experience, Looking into how the facility can promote and influences the human experience
Technology in Facility Management, Looking at the full ecology of technological integration and enablement
Publish ISO Global Standards
ISO 41011:2017 Facility management – Vocabulary
ISO 41012:2017 Facility Management – Guidance on strategic sourcing and the development of agreements
ISO/TR 41013:2017 Facility management – Scope, key concepts and benefits
ISO 41001:2018 Facility management – Management systems – Requirements with guidance for use
ISO/IEC 17021-11:2018 Competence requirements certification of Facility MS