Global FM Awards of Excellence

The Global FM (GFM) Awards of Excellence were created to enable GFM Members to further showcase and communicate achievements of their FM Members to an international audience. They are only open to GFM Members and must be nominated by the Member Association.

GFM members nominate ‘best in class’ from either GFM Members award programs or, for those who don’t have an award program, encourage their members to submit suitable projects or achievements via the GFM nomination process.

The Awards bring entries from around the world each year. These nominations must be submitted in line with our  guidelines.

Global FM Awards of Excellence Winners 2021

Platinum Award


Dubai Silicon Oasis Authority, nominated by MEFMA

Gold Award

Engie UK & Ireland

Making Zero Carbon Happen at Engie, nominated by IWFM

Silver Award

Cushman & Wakefield

Use of Drones in Property Management, nominated by ABRAFAC

Highly Commended

Massmart / Pragma

Technology Implementation, nominated by SAFMA


Well done to all our all our winners and entries across all our members.

Highly Commended

Engie Solutions

Smart and Sustainable FM Solutions, nominated by MEFMA

Our Association's Wall of Fame

The Brian Happy Award for Facilities Manager of the Year went to Marius Nortje, Field Operations Manager – Projects & Building Services with UMS NZ. In nominating Marius for the award, Malcolm Allan Country Manager of UMS said, “Marius is the epitome of what a good FM should be. Tasked with managing an incredible number of assets and facilities – from community halls and campgrounds to New Zealand’s largest swim centre – he takes it all in his stride. He demonstrates the unusual mix of both big picture strategic thinking and an eye for detail. In two years, Marius has managed multi-million-dollar projects, doubled the revenue of his division, fostered a motivated team, and never let delivery standards slip.”
Marius is pictured with FMANZ’s 2020 Facilities Manager of the Year Simi Mukherjee who presented Marius with his award.
Finalists: Chris Jewell, Facilities Manager with CBRE and Tracy Massam, Asset Manager with Tāmaki Regeneration Company (TRC).

Steve Paulson, Auckland Contract Manager with Citycare Property, took away the FM Young Achiever of the Year Award. In nominating Steve for the award, Peter Lord Chief Executive of Citycare Property said, “Steve demonstrates a strong leadership ethos with the growth and development of our future leaders being a central part of his role, not just for Citycare, but also as a broader contribution to the FM sector. He genuinely cares about the business and the people in the business – staff, customers and users of the facilities we manage. This means his focus is firmly on the delivery of excellence, with that commitment reflected in the feedback received from his colleagues, and about his work and delivery.”
Steve is pictured with Jonathan Jepson, one of the founders of FMANZ.
Finalists: Marcus Flux, Facilities Coordinator with CBRE; Emma Lovett, Facilities Management Contracts Manager for PAE (NZ); Kim McCormick, Facilities Manager with Colliers New Zealand; and Davie Nonoa, Facilities Manager with Cushman & Wakefield.

The Z Energy FM Team within Colliers Corporate Solutions won the inaugural FM Team of the Year Award. The team is responsible for managing non-fuels facilities and asset management for Z Energy over 198 retail sites spread throughout New Zealand, alongside corporate offices in Auckland, Wellington and Christchurch. The Z Energy FM team (Tommy Webb, Kim McCormick and Scott Thomson) delivers exemplary service, with a contract transition described by Z Energy as being one of the smoothest in the history of the organisation. Excellent transition planning and working closely in partnership with over 40 existing and new service partners ensured that the team was able to provide uninterrupted service for Z Energy when the contract commenced in November 2020.
Tommy Webb, Kim McCormick and Scott Thomson are pictured with John Hutchings (left), Chair of the awards committee.
Finalists: Programmed.

ESP is the 2021 FM Service Provider of the Year. Energy Solution Providers (ESP) has a standout history of supporting facilities managers to achieve positive outcomes for stakeholders. ESP continuously monitors over 900 sites for energy and water efficiency, measuring 774 GWh of energy – the equivalent to 71,000 houses – and two million cubic metres of water, saving over $43 million in costs and avoiding 54,000 tonnes of carbon emissions. ESP has accelerated investment in its technology and specialist capability to deliver further value to clients with new services, helping them be more productive and take the lead in planning, optimising and reporting on the value generated through sustainability, energy efficiency and building rating improvements.
Finalists – UMS NZ, United Cleaning Services and Zuuse.

Engie Zeroes in on Gold at the 2021 Global FM Awards of Excellence
ENGIE UK’s Making Zero Carbon Happen project has won Gold at the 2021 Global FM Awards. Having realigned its whole business model to the zero carbon goal, ENGIE’s successful submission focussed on the importance of cultural change and identified key areas for action including green mobility, transforming buildings, sustainable supply chains and measuring success. They demonstrated impact in all areas from planting more than 2200 trees and saving over 350 tonnes of CO2; transitioning 11% of their vehicles to EV to calculating their full supply chain emissions. Having set its sights on being a zero carbon leader, Engie’s winning submission’s five tangible takeaways for the wider facilities sector were cultural embeddedness, considering carbon across the full value chain, providing guarantees to customers to drive innovation, establish investment criteria to support the transition; and of course measurement and verification.

ENGIE UK CEO Nicola Lovett said:
‘We are delighted that ENGIE UK’s approach to Making Zero Carbon Happen has been recognised with a Gold win at the Global FM Awards of Excellence. The climate emergency calls for collective action from across society – and facilities services providers are uniquely placed to help implement carbon-reducing measures within the built environment. We’re proud to utilise our expertise in energy and facilities management, not only to reduce our own emissions in-line with ENGIE’s science-based targets: but to assist our customers in businesses and public sector organisations throughout the country on their own journeys towards a net-zero future.’

IWFM CEO Linda Hausmanis said:
“Congratulations to Engie UK and Ireland for their global win in this critical year for climate action. Engie’s inspirational story shows the role that the workplace and facilities profession can play in achieving real and lasting change in organisations. Sustainability is one area where it can make a tangible difference and it’s great to have that spot-lit by these Awards.” “Global FM’s recognition of an IWFM Impact Awards finalist for the fourth year running testifies to the game changing work happening in this amazing sector that we are always proud to champion, but never more so than on World FM Day. ”