What is FM
Facility management has been defined as an “organizational function which integrates people, place and process within the built environment with the purpose of improving the quality of life of people and the productivity of the core business.” [Source ISO 41011] FM is a strategic, professional discipline that provides optimum performance of support services to any and all types and sizes of organizations that it serves. The impact of a properly implemented strategic FM program goes beyond operations and maintenance. It can influence employee engagement and retention, support the demand organization’s mission-critical assets, and minimize organizational risks.
FM standards provide specific guidance for individual teams and organizations to demonstrate a commitment to quality and continuous improvement through a robust, systems approach to managing the support services needs and working environment of the demand organization. It is incumbent on facility managers worldwide to utilize the ISO 41000 family of standards in their organizations and promote a common language and approach for FM strategy and practices.

ISO/TC267 Facility Management Working Groups
Looking at strategy and roadmap for the profession’s current and future needs
Communications, to promote the work of the technical committee and its activities
Leadership group for the support of the Technical Committee chair
Concepts and Context, considering Vocabulary and Sustainable Development Goals (SDGs)
Strategy Development
Human Experience, Looking into how the facility can promote and influences the human experience
Technology in Facility Management, Looking at the full ecology of technological integration and enablement
Emergency Management
Performance measurement and improvement
Published ISO Standards
ISO 41001:2018 Facility management – Management systems – Requirements with guidance for use
ISO 41001:2018/Amd 1:2024 Facility Managment – Mangement systems – Requirements with guidance for use – Amendment 1: Climate action changes
ISO 41011:2024 Facility management – Vocabulary
ISO 41012:2017 Facility Management – Guidance on strategic sourcing and the development of agreements
ISO/TR 41013:2017 Facility management – Scope, key concepts and benefits
ISO 41014:2020 Facility Mangement – Development of a Facility Management Strategy
ISO 41015:2023 Facility Management – Influencing organizational behaviors for improved facility outcomes
ISO 41016:2024 Facility Management – Overview of Available technologies
ISO 41017:2024 Facility Management – Guidance on Emergency preparedness and management of an epidemic
ISO 41018:2022 Facility Management – Development of a facility management policy
ISO 41019:2024 Facility management’s role in sustainability, resilience, and adaptability
ISO/TR 41030:2024 Facility Management – Existing performance management in facility management organizations – State of the industry